In this episode Steven Paul speaks with Adrienne Lloyd based in Raleigh, North Carolina, USA. Adrienne is the Founder of Optimize Healthcare, LLC and Optimize Flow, LLC. She worked as a healthcare executive for over 20 years, including substantial time at Mayo Clinic and Duke Health, serving as the Chief Administrative Officer for Duke Eye Center from 2013-2020. She spent most of her career helping turnaround organizations, while driving integrations and building teams that worked together to improve the experience for the patient and the entire organization.

Having a hard time, keeping or hiring staff? This week we interview Adrienne Lloyd. For over 15 years she has gone into medical practices to fix the biggest issues. Leadership and employee turnover. She is writing a book coming out in Spring 2023 and is a highly sought after expert in her field. Check out this fast paced, fun conversation about operating a practice.